Our Sanctuaries are based in Cambridge and Peterborough and provide a safe, warm and welcoming environment. Visitors will receive practical and emotional support from friendly, multi-skilled staff without judgement.

We are open between 11am and 5pm for telephone support during weekdays and between 6pm and 1am for face-to-face support every day, all year round.

If you’re experiencing emotional or mental health distress, please contact the NHS First Response Service by calling 111 and and select the mental health option. The team will then see how we can best support you and decide whether a visit to one of our Sanctuaries would be helpful.

Our Discharge Buddy Service offers short-term support, over a four to six week period, to individuals after discharge from crisis services.

Our structured social, emotional and practical support focuses on an individual’s strengths to help recovery, improve wellbeing and prevent future mental health crises.

Referrals into the service are via the crisis care pathway and mental health community teams, primarily the Crisis Resolution and Home Treatment Team (CRHTT) and acute in-patient wards.

Our Discharge Buddy Service is designed for young people and adults (aged 16+ where clinically appropriate) experiencing a mental health crisis, who require additional support to that being put in place with Locality Teams and/or family carers.

Our team operate during office hours, Monday to Friday, and offer one face-to-face or telephone contact per week. These sessions are designed to provide practical and emotional support, introduce self-help techniques and connect individuals to further mental health services and community-based support.